A little softness, delivered · Free U.S. shipping on all orders
CUSTOMER CARE

Shipping Policy

Considered delivery, from your order to your door.

Where we deliver

We deliver to the 50 United States and Washington, DC. U.S. territories and APO, FPO and DPO addresses are outside our delivery area.

Shipping cost

All orders within our delivery area receive free standard shipping. No minimum purchase is required.

Handling and transit

Order handling takes an estimated 1–2 business days. Transit after dispatch takes an estimated 3–4 business days. The estimated total is 4–6 business days: handling plus transit. These estimates are not guaranteed arrival dates.

Order cut-off and business days

Our daily cut-off is 07:00 PM Central Standard Time, fixed at GMT−06:00 throughout the year, without daylight-saving adjustment. Business days are Monday–Friday, excluding U.S. federal holidays. For orders paid before the cut-off on a business day, that day is the handling reference day. Orders paid after the cut-off, on weekends or on holidays use the next business day as the handling reference day.

Delivery questions

Please check your delivery details when placing an order. Contact us if you need help with an address or an estimated delivery window.

Taxes

Checkout displays a tax charge of $0.00. This does not describe the products as legally tax-exempt.

Contact

Contact us at [email protected]. Our company and authorized return address is 20 Allée Des Longs Buts, 08360 Château-Porcien, France.